AI agents that turn benefits into health actions
Most members don't know what they're entitled to - or where to go when they need care. Navigate removes both barriers, automatically.
34%
of members are not aware of the wellness features provided by their plan
95%
of adults fail to receive all recommended preventive care
30%
of members are not confident about how well they understand their plan benefits
25%
of members have called a contact centre in the last year to decipher benefits and eligibility
The challenge
Most people don't know what health benefits they have, let alone how to use them — leaving significant insurer and employer investment underutilised.
Fragmented, hard-to-navigate health systems mean people delay or avoid care entirely, turning preventable issues into costly interventions.
Fragmented, hard-to-navigate health systems mean people delay or avoid care entirely, turning preventable issues into costly interventions.
The solution
AI-enabled agents that proactively surface the right benefits, close care gaps, and guide each person to the next best health action — without them having to ask.
A personalised benefits and care navigation experience that increases utilisation, reduces avoidable costs, and ensures no one falls through the cracks.
A personalised benefits and care navigation experience that increases utilisation, reduces avoidable costs, and ensures no one falls through the cracks.
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